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How To Read Meters

First, look at the meter - electric or gas - and see how many dials it has.

Commercial electric meters have four or five dials.
Commercial gas meters may have four to six dials.

Note the numbers on the dials and how they are arranged. The dial on the right has the numbers arranged in a clockwise direction; the next dial has the numbers arranged in a counterclockwise direction and so on.



If a hand is pointing between two numbers, record the number the hand has just passed (note the traveling direction of the hands). If a hand is pointing directly at a number, look at the number to the right. If the hand to the right has not made a full revolution by passing 0 (again, note the traveling direction of the hands), the left hand should be recorded as being on the lesser number.

For Example: The middle dial below appears to be directly on the 7; however, since the next dial to the right has not yet passed 0, the middle dial is accurately read as 6.

The following meter reads 9 4 6 9 4:



To enter a meter read(s), log in to My Web Account. To practice reading a meter, select the Practice button.

Practice

For questions, concerns or to give a meter read, call 800-329-6261. Business advantage specialists are available Monday through Friday, 7 a.m. to 6 p.m., excluding holidays, to assist you.






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