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Overview

Customer Info

Customer Guide

Overview

Understanding
Your Choices

Making a Choice

Choosing to Change

Protecting Your Account Info

What Will Change, What Won't?

Glossary of Terms

Answers to Questions You May Have

Protecting Your Rights

Consumer Risks

Checklist for Choosing a
Supplier

Questions

Print the Guide (PDF)

Supplier Info

Historical Customer Info

Links

Customer Information
Customer Guide: Protecting Your Account Information

Keep specific MidAmerican Energy account information confidential. Be aware that account and meter numbers are the validation criteria provided to MidAmerican by retail electric suppliers or agents to switch a customer or obtain information on a customer's account.

You can request to prevent, or block, the release of your historical customer information, by fax (563-336-3568), letter (MidAmerican Energy Support Services, P.O. Box 4350, Davenport, IA 52808) or by calling MidAmerican:

Residential customers – 888-427-5632
Business customers – 800-329-6261, Monday-Friday, 7 a.m. – 6 p.m.

If you choose to block release of your account information and decide later to unblock it, you must notify MidAmerican in writing.

Do not provide your account and meter numbers to anyone unless you intend to switch or you have authorized their access to your account information.






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